Walt Disney liens - New 21-minute Olaf short angers La Reine des Neiges fans at US Coco screenings 

Disney/Pixar film Coco has left US audiences both baffled and enraged, with claims that the overlong musical short film has caused audience confusion and demands for refunds.

Olaf\'s Frozen Adventure, a sort-of sequel to the inescapable 2013 blockbuster, fills the space of the traditional "Pixar short" which precede their releases. But unlike typical Pixar shorts, Olaf\'s Frozen Adventure was originally conceived as a made-for-TV special, with the length that tends to imply.

As a result of the short being placed in front of Coco, Disney/Pixar\'s Mexican Day of the Dead fantasy film, audiences have taken to social media with claims that children are loudly complaining about the film\'s length and its four original songs, some of which are reprised throughout the short.

My 8-year old nephew, after the excruciating 20 minute Frozen short in front of Coco: “Nobody asked for that”

— Nicholas Gurewitch (@PerryFellow) November 25, 2017

Me, watching the six-hour Frozen "short" that played before Coco. pic.twitter.com/QDNVnQ15kn

— Andy Herren (@AndyHerren) November 26, 2017

Sometimes I wake up covered in sweat and screaming, filled with the horrifying certainty that I’m STILL watching that seemingly endless Frozen “short” that played before Coco.

— Jhonen Vasquez (@JhonenV) November 26, 2017

The seemingly endless, deeply mediocre Frozen 'short' they force you watch before CoCo is a hate crime

— Patrick Sullivan (@PatchNavillus) November 24, 2017

Many cinema employees have also written on Reddit and Twitter that customers have been demanding refunds, many believing that they had been sold a ticket to the incorrect movie.

"Shout out to Disney for making my life harder," one cinema employee tweeted. "I had about 70 confused customers who thought they were in the wrong theatre since Disney decided to put a 20 minute Frozen short before Coco."

Others have claimed that their cinemas have taken to putting signs up outside of screening rooms warning audiences of the length of the short.

shout out to disney for making my life harder. i had about 70 confused customers who thought they were in the wrong theater since disney decided to put a 20 minute frozen short before coco.

LOL the theater has signs up warning people the FROZEN Short before COCO is 21 mins

There has also been speculation that Disney cynically placed the Frozen short ahead of Coco in an attempt to boost box office, indicating that the corporation may not have had faith in Coco wooing audiences entirely on its own.

good evening to everyone except for the executive that doubted coco's natural ability to draw in an audience and forced a half an hour long frozen 'short' before it that made everyone wanna walk out early

I can't be the only one angry at Disney for putting such a long #Frozen clip before #Coco . It feels like they thought a film about Mexican culture wouldn't sell so they needed to subsidize or incentivize going in some way. Right??

— Jackie[z] Gonzalez (@mmm_jackiez) November 23, 2017

Luckily for us, it is believed that there will be no such Frozen short playing ahead of Coco\'s UK release. Instead Olaf\'s Frozen Adventure was played at cinemas nationwide this past weekend alongside a re-release of the first film.

Despite the length of Olaf\'s Frozen Adventure, it is in fact not the longest short film to precede an animated movie. The Mickey Mouse short The Prince and the Pauper played before screenings of The Rescuers Down Under in 1990, and clocked in at an extensive 31 minutes.

Gallery: Netflix movies: the 100 best films to stream and download on Netflix UK

Gallery: The 10 best new films and TV shows on Netflix UK, December 2017

Gallery: From Paddington 2 to Wonder: the best movies of 2017 (so far)

What's on TV tonight: The Graham Norton Show and Sounds Like Friday Night

Hard times at Dickens World: the curious saga of Kent's £62 million literary theme park

Dan Stevens: ‘It’s an interesting time to be a straight, white male in the storytelling community’

Wonder review: an open-hearted message movie you can't help but embrace

Doubling for Patrick Swayze and twisting with Ferris Bueller: meet Kenny Ortega, Hollywood's lord of the dance

Gallery: From Justice League to Daddy's Home 2: the worst movies of 2017 (so far)

Michael Haneke interview: the master of misery cinema on selfies, Snapchat, and 'the despair that comes after the tears'

Patty Jenkins denies Wonder Woman 2 will be a 'love story'

Pamela Anderson says Weinstein accusers ‘knew what they were getting into’

Gallery: Culture stars who died in 2017: from David Cassidy to Jim Nabors

The last great blockbuster: why James Cameron's Titanic will never be sunk

Marvel and DC's supervillains are a joke – and it's all Heath Ledger's fault

The Man Who Invented Christmas review: fanciful festive fluff with a twitchy Dan Stevens

'I've made a career of failing': what now for Johnny Depp?

Happy End review: even with a Sia number, Michael Haneke's latest outrage feels shockingly familiar

‘The first Chinese Hollywood princess’ - fans rejoice at Liu Yifei being cast as Mulan after whitewashing row

Angela Lansbury hits back at criticism of her sexual harrasment comments

We rely on advertising to help fund our award-winning journalism.

We urge you to turn off your ad blocker for The Telegraph website so that you can continue to access our quality content in the future.