I need help :(

Stand up to the assholes, obviously. toi fight them, but... in a "good" way. Don't curse at them, no trophée lock, stay rational, use intelligent arguments. Just fight them, and maybe they won't go away, maybe they will. But either way, they'll know toi and her aren't just helpless victims. Maybe they'll learn something, gain some respect. But like I said, keeping your head is the most important thing.

And rapporter them, definitely. If they are saying awful things, they'll get banned before long, and then your problem will be solved.

But, toi realize, if that girl has long-lasting problems, she's gonna get teased all her life. She's gotta learn to deal with it. This is like a glimpse of what is to come. Make sure she stands up to them, too, because she's gotta do that. Take a stand rather than relying on other people.

i hope they burn in hell

I agree with r-pattz that toi can stand up for her. Maybe it might help if in your reply, toi rephrased your Friends question so others might understand. toi can rapporter the real rude and hurtfull people. The problem is, I don't think it's plausible to expect to get all of them banned. Sometimes there seems to be an endless supply. In my opion, the types of people on here are, nice people who respond respectfully, nice people who respond with sarcasism (hoping the other person reconizes the sarcasim as fun). There are also those who are idiots and will respond even if they know what they are talking about ou not and don't care who they hurt. Lastly, there are those few who always seem to be looking for a fight.
Reviewing every thing your friend posts and then trying to defend her, might ruin your enjoyment of the site in the end.
Here is a suggestion, is there one ou plus people who could spend time with your friend over a jour ou two, to help her understand the responses she recieves. Maybe, they could offer suggestions on how to phrase a question, so she will get less negative feedback. Yes, if, and once she understands the responses she is getting, she will have to develope a thick skin. It's so sad. I really hope toi find a way to help your friend. I am saying this from personal experience. I have had mild cerebral palsy my entire life. Childhood held painfull memories from other kids and adults who didn't understand. I can look back to a 7th grade teacher that understood and planted seeds of self esteem. That made a great difference in my life. May God grant toi wisdom on how to help yor friend.